Terms of Service

Agreement to Terms

Welcome to VoiceForward Academy. These Terms of Service govern your access to and use of our website, courses, and related services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access our services. Please read them carefully before proceeding.

Effective Date: November 2025

Our Services

VoiceForward Academy provides public speaking and communication training services through in-person courses, workshops, and educational materials. Our services are designed to help professionals develop confidence and competence in public speaking and presentation skills.

The specific features and availability of our services may vary and are subject to change at our discretion. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Acceptable Use Policy

When using our services, you agree to comply with all applicable laws and regulations. You also agree not to engage in any of the following prohibited activities:

Prohibited Uses

• Using our services for any unlawful purpose or in violation of these Terms
• Attempting to gain unauthorized access to our systems, accounts, or networks
• Interfering with or disrupting the integrity or performance of our services
• Transmitting any harmful code, viruses, or malicious software
• Collecting or harvesting personal information of other users without consent
• Impersonating any person or entity or misrepresenting your affiliation with VoiceForward Academy
• Engaging in any conduct that restricts or inhibits others from using our services

Course Conduct

• Maintaining respectful and professional behavior toward instructors and fellow participants
• Arriving punctually for scheduled sessions and participating actively
• Respecting the confidentiality of other participants' personal stories and experiences
• Refraining from recording sessions without explicit permission

User Accounts and Registration

Account Creation

When you register for our courses, you may be required to create an account or provide personal information. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong and unique password for your account
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activities conducted through your account
• Not share your account credentials with others

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine to be harmful to other users or to VoiceForward Academy. You may also close your account at any time by contacting us.

Course Fees and Payment

Course fees are listed on our website and are subject to change. All fees are payable inese Yen unless otherwise specified. By enrolling in a course, you agree to pay all applicable fees as described at the time of registration.

Payment Terms

• Payment is due at the time of course registration unless alternative arrangements have been made
• We accept various payment methods as indicated during the checkout process
• All prices include applicable taxes unless otherwise stated
• Failure to pay applicable fees may result in suspension of access to course materials

Cancellation and Refund Policy

Course cancellations must be made in writing. Refund eligibility depends on the timing of your cancellation relative to the course start date. Please contact us for specific details about our refund policy for your particular course.

Service Availability and Modifications

Service Uptime

While we strive to maintain continuous access to our website and services, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Course Scheduling

Course schedules are subject to change based on enrollment, instructor availability, and other factors. We will make reasonable efforts to notify enrolled participants of any significant schedule changes in advance.

Service Modifications

We reserve the right to modify or discontinue our services, courses, or features at any time with or without notice. We may also impose limits on certain features or restrict access to parts of our services.

Geographic Restrictions

Our in-person courses are offered in Tokyo. Some materials or online components may be accessible from other locations, but certain features may be restricted based on your geographic location.

Intellectual Property Rights

Our Content

All content on our website and in our courses, including text, graphics, logos, images, videos, and software, is the property of VoiceForward Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal, non-commercial use. This license does not permit you to:

• Reproduce, distribute, or publicly display our content without permission
• Create derivative works based on our materials
• Use our content for commercial purposes without authorization
• Remove or alter any copyright or proprietary notices

Your Content

If you submit feedback, testimonials, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purposes of operating and promoting our services.

Disclaimers and Limitations

No Guarantees of Results

While we are committed to providing high-quality instruction, we cannot guarantee specific outcomes or career advancements as a result of participating in our courses. Individual results depend on many factors including personal effort, practice, and natural aptitude.

Service Provided "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third parties. Your use of third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, VoiceForward Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

• Your access to or use of our services
• Your inability to access or use our services
• Any conduct or content of third parties on our services
• Unauthorized access, use, or alteration of your transmissions or content

Changes to These Terms

We may revise these Terms from time to time. The most current version will always be posted on our website with the effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Tokyo.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.